Privacy & Policy

     

    Privacy Policy – EtYN Online LLC

    Introduction

    This Privacy Policy (“Policy”) outlines how EtYN Online LLC, located at 7750 Okeechobee Blvd, Ste 4761, West Palm Beach, Florida 33411, and its agents, employees, and subsidiaries (collectively “EtYN Online LLC” or “we”) collect, use, and disclose your personal information. This Policy applies to consumer users (“you”) of our websites, applications, and other online services (collectively, “Sites & MA (Mobile Applications)”).

    EtYN Online LLC's Policy only covers practices on our Sites & MA. We are not responsible for data practices by other entities you interact with, such as Riders or social networks connected to our services.

    Part I - Information We Collect

    We collect information from you when you interact with our Sites & MA. This includes your name, date of birth, photo, email, postal address, phone number, payment details, survey responses, and reservation history, as well as any additional preferences or requests related to services. If using our mobile app, we may also collect your device ID, precise location, and information on locations you select.

    We also automatically gather data about your usage, including IP address, browser type, language, and previous website visited. We use cookies, web beacons, and other technologies to analyze your usage and improve our Sites & MA experience.

    Cookies: Small data files that help enhance our services by allowing us to track popular areas and usage.

    Web Beacons: Used to understand email engagement and campaign effectiveness.

    Do Not Track Signals: We do not currently recognize browser do-not-track signals.


    Part II - How We Use Information We Collect

    We use your personal information to improve, personalize, and enhance your experience on our Sites & MA, including making personalized recommendations based on your preferences and reservation history.

    EtYN Online LLC processes and stores information in the United States and other countries as necessary. Data is processed based on the following purposes:

    To fulfill service agreements and respond to your requests until the end of the agreement period or until data retention terms expire.

    For internal analytics, including service demand research and to develop new features.

    For compliance with legal obligations and protecting our rights and property.

    For profiling and direct marketing of EtYN Online products and services until you object to processing for such purposes.


    Part III - How We Handle Information

    When making reservations or purchasing gift cards through our Sites & MA, we may require credit or debit card details. These details, including card numbers but excluding the CVV, are processed securely by our payment providers. For added security, the CVV number is not stored.

    EtYN may contact you via text for reservation confirmations, notifications, and promotional purposes. You can specify reservation preferences and provide comments, which are stored and used to enhance your experience.

    We do not make your personal information public without authorization. When connecting with social platforms like Facebook or Instagram, please be mindful of what you choose to share, as our Policy does not govern these external sites.

    Part IV - Security of Your Personal Information

    We take reasonable steps to secure your personal information against loss, misuse, and unauthorized access. Data transmitted to our Sites & MA is encrypted, including credit or debit card information, which is processed with Secure Sockets Layer (SSL) technology. However, no system can guarantee full security, and we advise caution in safeguarding your EtYN account credentials.

    Part V - Your Information Choices and Changes

    You may opt out of promotional emails through provided instructions in those emails, but may still receive non-promotional emails related to account or service updates. You may also request to adjust contact preferences or opt-out of information processing for certain purposes by reaching out to our support team.

    Cookie Choices: Adjust your browser settings to control cookie preferences, although doing so may affect site functionality.

    Location Settings: Control location sharing on mobile devices, though disabling may impact certain app features.

    Account Deletion: You may delete your account at any time, which will also erase your personal data from the platform.


    Part VI - Contacting EtYN Online LLC

    For questions or to access, change, or delete your information, please contact our customer support at +1 954-947-1976 or by email at support@etynonline.com. You may also reach us by postal mail at EtYN Online LLC, 7750 Okeechobee Blvd, Suite 4671, West Palm Beach FL, 33411.

    Part VII - Notice to California Residents

    California residents may request details on how their personal information has been handled for marketing purposes. You may also request to opt out of such disclosures by contacting us as outlined above.

    Part VIII - Changes to This Policy

    EtYN Online LLC may update this Policy periodically. If modified, we will update the “Last Updated” date below. Your continued use of our Sites & MA after any changes signifies your acceptance of the updated Policy. If you disagree with any modifications, you may terminate your use of our services.

    Last updated: 06.15.2024